Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase.

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company ...

Starbucks, the Seattle-based coffee chain, has been in business since 1971. It recently reversed its open-door policy — and ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

The company moved to an open-door policy in 2018 after two Black men were arrested at a Starbucks location in Philadelphia while waiting for a friend. One of them asked to use the restroom and ...

Starbucks says it wants to improve the café experience for its customers by making its spaces available to customers only. The company announced a new code of conduct that goes into effect on Jan. 27 ...

Starbucks, long synonymous with the idea of a “third place” between home and work, has reversed its open-door policy. Now, only paying customers can use its spaces. This change raises ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...