A Miami hotel’s virtual front desk — reportedly run by an Indian assistant via video call — has sparked a fiery debate online, with viewers split between praising innovation and slamming outsourcing ...

The boutique hotel’s recent renovation included its restaurant, with updated menus, and a name change – back to the Bay Club ...

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Construction will get underway soon for a condominium hotel in downtown State College, and the project will have some impacts ...

A visitor seemed stumped during a recent trip to a Miami La Quinta when they had to check in using a remote receptionist.

With residential-style villas, panoramic views, and SoCal’s most dazzling pool, this five-star feels more like a private ...

The guest at a Miami hotel was welcomed by a screen displaying a virtual front-desk employee, according to a viral video.

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A Florida hotel is under fire for using a virtual receptionist in India, sparking viral backlash over outsourcing and job ...