The multimedia case takes viewers behind the scenes of a human-centered design company, IDEO, as they embrace the shifting demands of their global client base.

Dafny, Leemore S., Victoria Berquist, and Lev Klarnet. "Sale of Private-Equity Owned Physician Practices and Physician Turnover." Working Paper, January 2025.

Two groups of orthopedic surgeons form a joint venture with a community hospital to establish Hoag Orthopedic Institute, a for-profit hospital and two ambulatory service centers. By controlling and ...

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As the world of operations has changed, so have interests and priorities within the Unit. Historically, the TOM Unit focused on manufacturing and the development of physical products. Over the past ...

Heskett, J., W. E. Sasser Jr., and L. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. New ...

At the Institute for Business in Global Society (BiGS), we are focused on bringing the latest research on the intersection of business and society to business leaders in an accessible, actionable way.

Edmondson, Amy C. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Hoboken, NJ: John Wiley & Sons, 2018.

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani ...

From corporate finance, industrial organization, and international business, to markets, competition, and government regulation, HBS doctoral students in Business Economics delve into some of the most ...