S orry to overwhelm you, but there are lots of different types of apologies. Some are heartfelt; others are inflammatory.

Sometimes, the best way to empathize is by recognizing how much emotional work they’ve had to do. By saying, “That must have ...

Yet, despite their significance, saying "sorry" can be incredibly difficult. From personal pride to fear of vulnerability, there are many reasons why apologies do not come easily. Whether in ...