The rise of open source CRM platforms in recent years reflects a major shift in how businesses approach customer relationship management. Small and medium enterprises are looking for systems that ...

Traditional CRM automation often stops at simple tasks, leading to gaps and handoffs that slow teams down. MelodyArc addresses this by introducing a tiered, non-binary approach to automation that ...

The workflow management vendor showed off new AI capabilities to tackle burnout at its Elevate conference in Sydney while ...

Through the new Microsoft Agent Framework, Azure’s agent factory touts an open-source software kit for devs to get to grips ...

Retailers are using Leap and Endear to turn physical stores into relationship-building hubs, unifying customer insight across ...

ZDNET's key takeaways Nextcloud Office and OnlyOffice are excellent cloud-based, open-source office suites.Nextcloud Office is a full-featured office suite.OnlyOffice doesn't have as many features, ...

Vendor applications carry structural vulnerabilities because of how they are designed, maintained, and integrated. Banks rarely get direct access to source code. Even when they do, they cannot ...

A new partnership with government backing brings real-time data analysis to the martech stack in Japan, with Clickhouse ...

IT has often driven changes in book keeping. Now, joined up data and conversational AI is helping accountants revisit a previous era ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud software market. Both companies offer powerful, ...

Fundless sponsors and fractional funds are democratizing business ownership. Together, they’re redefining what it means to ...