Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

Conducting cybersecurity audits and backing up sensitive data are best practices, but they happen intermittently.

DevOps repos on GitHub, GitLab, Bitbucket, and Azure DevOps face risks from weak access controls, misconfigurations, outages, and accidental deletions. GitProtect provides automated, immutable backups ...

Often referred to as password managers (even though they manage more than passwords), the market demand for virtual authenticators is supported by a long list of offerings, including but not limited ...

ISG has launched a study examining service providers that help enterprises redefine workflows and accelerate time to value ...

To settle its lawsuit with Epic, Google will make alternative app stores easier to use in Android 17. Here's what that might ...

Scan introduces a first-of-its-kind Enterprise DLP solution to control data flow through WhatsApp, enabling organizations to ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Microsoft Corp. is infusing artificial intelligence agents into Azure Copilot to turbocharge cloud operations with agentic ...

How to: Go to Settings > Display on your Android phone. There, you'll find the option to switch between a light and dark theme and to have dark mode turn on automatically at a certain time of day. I ...

Experts recommended smartchoice laptops stand out because they balance everyday essentials with solid performance. Their ...

More than half of Western European firms plan to restrict their use of global cloud provider, amid growing concerns around ...