ServiceNow launched a new version of its Now Platform, code-named Paris, with editions for telecommunications and financial services as well as workflows for business continuity, hardware asset ...

The same set of product design features and technologies allowed ServiceNow to bring its process automation approach to HR service delivery, customer service, finance, and operations.

ServiceNow’s NOW workflows are gaining traction. In the second quarter of 2025, technology workflows won 40 deals worth over ...

Customers will be able to design and deploy AI-driven workflows on the ServiceNow platform that combine Databricks' AI capabilities with ServiceNow's workflow automation, creating predictive and ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the ...

ServiceNow NOW has been benefiting from the rising adoption of its workflows by enterprises undergoing digital transformation. A strong and frequently updated portfolio is helping ServiceNow win ...

Voice and Cloud Call Center solution provider extends ServiceNow native AI-tool and designer to deliver voice self-service workflows and experiences.

SANTA CLARA, Calif., March 12, 2025--ServiceNow empowers businesses to navigate complexity with enhanced automation, stronger governance, and seamless workflow intelligence ...

ServiceNow NOW and Pegasystems PEGA are major players in the workflow automation sector, offering enterprise solutions that streamline business processes through automation and AI integration ...

Although ServiceNow will provide some ready-made workflows for enterprises to adopt or adapt, workers can also use the Process Automation Designer, another part of the Now platform, to build a ...