Mobile support for Spiceworks' cloud-based help desk builds on existing capabilities for the on-premises version and provides the same capabilities IT professionals need to support their growing ...

The features give IT professionals access to security and help desk tools to get their jobs done more efficiently from a single management interface.

Existing Spiceworks Help Desk users interested in migrating to the hosted edition will be able to seamlessly import their information.

Spiceworks announced the ability for IT professionals to deploy and manage its cloud-based help desk solution on mobile devices through the new Spiceworks Help Desk mobile app.

The revamped help desk in Spiceworks 7 looks like a winner, said Hickey. He noted that it provides a real-time edge to support duties by automatically refreshing when a support ticket comes in. The ...

Other features include full management of Spiceworks help-desk tickets, direct access to employee contact information, and even the option to snap employee photos to upload to their Spiceworks ...

Mobile support for Spiceworks' cloud-based help desk builds on existing capabilities for the on-premises version and provides the same capabilities IT professionals need to support their growing ...

Hosted edition of Help Desk reduces mundane management tasks Spiceworks' hosted Help Desk offering was built for IT professionals who need a help desk environment but prefer a solution that doesn't ...