Harnessing the power of sentiment analysis can help us create more effective, engaging and responsive social media strategies.

The present tutorial provides a broad overview of the latest concepts, theories, methods and resources that have been employed to tackle automatically Affect detection and classification from text ...

The true pioneers of Expectational Analysis, Bernie and his research staff have tested and developed many qualitative and quantitative methods to evaluate sentiment.

Today, a plethora of algorithm-based digital applications and analysis tools are being used to gather data about the customer experience in order to enhance it.