Splashtop AR allows remote technicians to easily see and fix onsite technology issues faster to reduce downtime and operating costs, increase productivity and improve customer/employee satisfaction ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

From video calls to remote access, there are a few methods you can use to solve your loved one's technical crises both near and far. If you're the type of person who regularly follows tech news online ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

The newest entry on the market, SecurityCoverage’s Remote PC Support started in January 2004 as a behind-the-scenes technical support for large providers that offered support services to the small ...