Are you in search of open-source ticketing tools for Linux? Well, this article brings a guide to 5 fair selections of open source ticketing software to provide uninterrupted customer support. Why You ...

If you're afraid Linux and other open software will leave your business without anywhere to turn, think again. There’s more support than you’ll ever need.

Next in our series on open source help desk software packages is a package called HOT.

The final item in our series on open source help desk packages is Information Resource Manager, or IRM.

Just because there may be a foundation associated with an open source project, it doesn’t mean that it’s an established, gold-standard foundation.