Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It’s no secret that live chat software is a powerful tool for ...

While brick-and-mortar retail has taken a hammering during the 2020 pandemic, e-commerce is booming. Americans spent $88 billion more shopping online in the first six months of 2020 compared to 2019.

Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team. Personnel experiencing ...