Many printer brands also offer their own software that lets you scan from your computer. For instance, if you have an HP printer, you can use the HP Smart app to scan documents.

If you're looking to scan a document, your printer might well be the best place to start ...

Learn how to open the Scan app on a Windows computer and use it to scan a document. We have also explained in brief its Settings.

If the printer prints normally while the scanner is connected and vice versa, then the problem with using them at the same time is likely a driver issue (see below).