With over one billion websites on the Internet, and 211 million items of online content created every minute, it should come as no surprise that content curation is one of the hottest trends in the ...

Two former Microsoft online moderators are suing the company for failing to offer adequate psychological support to help them deal with the gruesome content they had to watch. The two ex-Microsoft ...

Online communities often advertise themselves as bringing people together, but many are characterized by toxic behavior, from overt harassment, hate speech, trolling, and doxing to more casual (yet ...

For four to six hours a day every day, Caitlin Welch busies herself as a volunteer moderator for a number of Facebook groups while her baby sleeps. Much of that time is spent on a collection of ...

Microsoft is being sued by two men who worked on the company’s “online safety team,” who claim they have suffered from PTSD after having to view “inhumane and disgusting content” with little or no ...

A former Pornhub moderator has come forward to reveal the lax policies and unusual measures the smut site took to enable illegal and disturbing content to flourish. In an interview with Business ...