Transactional analysis, a social psychology theory originally developed by Dr. Eric Berne in the 1950s, can be used to improve communication and understand your own way of behaving and communicating.

The General Services Administration (GSA) is scheduled to expand a 2016 rule this November, but faces significant opposition from within its own agency due to questionable data from a pilot program.

After almost seven years, the General Services Administration’s Transactional Data Reporting pilot program is still “flawed” because of inaccurate, unreliable and unusable data, which could cause ...

The U.S. General Services Administration (GSA) is expanding transactional data reporting (TDR) requirements to 62 new product and cloud services Special Item Numbers (SINs) at the end of June 2025 via ...

Transactional data can reveal that two seemingly similar customers have strikingly different purchasing patterns U.S. marketers mailed an estimated 14 billion catalogs last year, at an average cost of ...

Founder and Managing Principal of DBP Institute. I consult companies on how to transform technology and data into a valuable business asset. Management guru Peter Drucker is often quoted as having ...