The "self driving" car company has confirmed that a remote, human-operated assistance center is helping out pretty much all the time. Reading time 3 minutes Things just keep getting worse for Cruise, ...

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

Hiya all. <BR><BR>Let me explain. Where I work we help our users as much as possible via Remote Assistance. We have used GPOs to enable this on all our client machines so all we have to do is offer ...