LogMeIn Inc. provided new usage statistics Thursday as the COVID-19 outbreak prompts more people to work from home and access remote tools. The company disclosed that use of remote-access tools ...

3amLabs on Tuesday released LogMeIn Scout, a tool for IT managers that helps find, track and manage remote access to corporate networks. LogMeIn Scout is a remote access discovery and management tool ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

Remote desktop connections have many uses, whether it's for professional purposes or helping someone out. You've probably had to help a friend or family member over ...

HTC is partnering up with LogMeIn to implement the company’s LogMeIn Rescue remote diagnostic and troubleshooting tool, which will be preloaded on all of the company’s future Android devices. HTC is ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

LogMeIn proposes a way for its remote access software to multiply consumers' computing power on tiny Netbooks--and get carriers and Netbook manufacturers some extra business in the bargain. Jessica ...

The ability to work remotely either some or all of the time is an arrangement favored by many professionals, who appreciate the convenience, flexibility and cost savings from not having to commute ...

Demand for benchmark data on how firms really use their office space is prompting Scoop Technologies to expand its popular ‘Flex Index’ database into a new business line. The challenge: Scaling ...