LogMeIn Inc. provided new usage statistics Thursday as the COVID-19 outbreak prompts more people to work from home and access remote tools. The company disclosed that use of remote-access tools ...

3amLabs on Tuesday released LogMeIn Scout, a tool for IT managers that helps find, track and manage remote access to corporate networks. LogMeIn Scout is a remote access discovery and management tool ...

Whether you're bummed about LogMeIn's recent changes or you just want a better way to troubleshoot or access a computer when you're not in front of it, there are plenty of tools to help. Last week we ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

Remote desktop connections have many uses, whether it's for professional purposes or helping someone out. You've probably had to help a friend or family member over ...

HTC is partnering up with LogMeIn to implement the company’s LogMeIn Rescue remote diagnostic and troubleshooting tool, which will be preloaded on all of the company’s future Android devices. HTC is ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...