Each new account team member needs to be educated on your business, products, processes, contracts and the people responsible for them. Such a transition at the end of a critical quarter or technology ...

Moxie Spaces offers customer service tools like email, chat, co-browsing, knowledge base, collaboration and social media that help customers get answers from agents or self-service options. With its ...

As it wraps up its 10th anniversary year, the beloved SaaS continues to make knowledge sharing more helpful, human, and full of delight.