Adoption is truly the CRM killer. If your employees won’t use your CRM system, your investment is an utter waste. However, the way many organizations look at adoption doesn’t help matters. All too ...

Get the latest federal technology news delivered to your inbox. A depleted workforce, lack of funding and challenges with information sharing across the public and private sectors may severely hamper ...

At the heart of any implementation effort are, perhaps not surprisingly, people. Many business books are written about change management, but precious few cover implementation to any degree. If it is ...

The gap between AI's promise and its practical implementation in legal organizations is substantial. After 25 years designing and deploying technology solutions in legal environments, I've observed a ...

When you are aware of the key elements of implementing a business strategy, you can make sure your employees carry out all the activities it requires. Promising strategies often fail because their ...

The Pentagon is seen from the air over Washington, DC. (SAUL LOEB/AFP/Getty Images) Having a strong and resilient U.S. defense industrial base is a key part of our national security strategy, acting ...

Most small-business managers have a fairly clear idea of the company strategy and mission. Whether your staff has the same understanding, and whether business operations are set to maximize strategic ...

Editor’s note: This is the second article in a series. For the first article, which provides a series overview, see “Transform Your Business Model,” also in this issue. Accounting firms come to Kassi ...

Strategic levers for commanders to win our nation’s wars are imperative, and one such lever is Army prepositioned stocks (APS). Field Manual 4-0, Sustainment Operations, states that prepositioned unit ...

The Secretary of Defense Lloyd James Austin III signed the 2020 Electromagnetic Spectrum Superiority Strategy’s Implementation Plan (EMSSS I-Plan) on July 15. The Strategy’s I-Plan provides the ...