I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, offered insider advice, and revealed how (and how not) to get an upgrade.

Netizens have poured divided reactions on the viral video, while some calling it a shame for Indians and some applauding it ...

The 62-year-old Texas man had a disagreement with the front desk clerks at the Alva (Okla.) Comfort Inn & Suites and responded by allegedly driving his pickup truck through the lobby, and ramming ...

Shocking surveillance video shows a man intentionally plowing his truck into the front desk of a hotel in Oklahoma. The man was reportedly upset about his bill and his credit card being declined ...

A group of friends from Georgia took over their Nashville hotel when they realized there was no one working at the front desk to check them in. Screengrab from @ahow15's TikTok ...