FREMONT, USA: Web Help Desk, provider of practical, flexible and comprehensive ITSM help desk software, announces integration with Microsoft System Center Configuration Manager (SCCM), formerly ...
SolarWinds, a provider of IT management software, has introduced SolarWinds Service Desk, an IT service management (ITSM) service desk solution for IT professionals. Through the acquisition of ITSM ...
Customer relations don’t stop after the products are delivered or the services are completed; they can actually begin at that point. A strong aftersales team can greatly impact a company’s goal of ...