The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

“Each year, we release hundreds of new features and enhancements designed ... value added in that time,” he said. Prices for Dynamics 365 on-premises customer engagement and operations ...

Redmond says you could ask one for a 'list of deals ... at risk of falling through' Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Ellucian, one of the leading higher education technology solutions providers, announced an expansion of its long-time ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.

“With Microsoft’s new subscription feature in Dynamics 365, we saw an opportunity to develop a best-in-class payment management solution that aligns with modern business needs,” said Patrick ...