Learn how the listener communicates. Every associate will use one of four effective styles of workplace communication. Determine how the listener communicates, and you can adjust your own, natural ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

It’s probably safe to say you’ve left at least one meeting, call, or customer visit and thought to yourself, “What the heck was that person even talking about?” We all benefit from working with ...

In today’s corporate world, leaders need excellent communication skills. Many are being asked to do more with fewer resources while also dealing with the stresses of a corporation that is downsizing ...

In today's multigenerational workplace, communication isn't just about what we say—it's how, when and why we say it. From Baby Boomers to Gen Z, each generation has its own preferences, expectations ...

Dr. James Hollis, a famous clinical psychologist and author, says that “The single largest cause of conflict between two persons is that they are operating from different typological orientations.” If ...

As workplaces grow increasingly diverse, managers are more frequently working with employees for whom English is a second language. While this diversity brings valuable perspectives, it can also ...

It’s Friday night and your partner asks you where you want to go for dinner. There’s a new Italian spot you want to check out, but you respond, “You pick,” hoping that your SO will know to suggest it.

Efficient communication is essential for a business, it serves as the cornerstone of productivity and collaboration. In my case, communication plays an even bigger role. I am a communication expert ...