AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

If you've spent any time with ChatGPT or another AI chatbot, you've probably noticed they are intensely, almost overbearingly ...

Chatbots powered by natural language processing (NLP) and generative AI have grown in popularity and are widespread on many websites. However, their ...

Microsoft’s AI chatbot Copilot will no longer be available on WhatsApp after January 15, the company has shared. After that ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

Botpress AI Chatbot builder is absolutely free to use and deploy! Learn how to build chatbots in this complete AI tutorial for beginners. This botpress in depth tutorial shows how to use the Botpress ...

When faced with a problem, it's increasingly common for us to ask a chatbot. Within seconds of posing the question, you have an answer. So it's unsurprising people are turning to artificial ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be a mental health provider. Jon covers artificial intelligence. He previously led CNET's home energy and ...