Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy.

More Hertz customers are learning that if you rent from a lot with an AI scanner, chances are it'll charge you for the ...

The worst kind of them all is when it happens on your brand new car. An amplified version of a door ding happened to Fisker Ocean owner Joy Wanner, according to CarScoops, who not only had this ...

Fisker Ocean Totaled After Tiny Door Ding Souring EV Dream. The damage adjuster initially said it would cost $910 to fix the Ocean but admitted that it could actually end up costing far more ...