ASHEVILLE, N.C. -- A Valvoline auto repair shop employee in Asheville has been fired after reportedly calling a woman "poka honas" on her invoice. According to WLOS, the Valvoline Instant Oil Change ...

Almost every car owner can be excused for not completely understanding the average repair invoice. Even those in the business can be baffled by short-forms, hard-to-read formats and some legalese that ...

Running a successful auto shop requires not only technical expertise but also effective communication and customer service. However, common advisor errors can set back customer satisfaction and shop ...

Auto parts merchants throughout San Francisco are baffled by the spiking costs of catalytic converters, an essential and ...