Apple is changing the way it handles appointments at the Genius Bar -- the service part of the Apple Store that solves technical issues for customers. Apple-focused blog 9to5mac reports the changes ...

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Apple today has made its Support app available for download in the United States. Last month, Apple released the app in select countries, but only today has it officially come to the United States.

Where is help when you need it? Sure, I try my best to answer many questions that can help solve a tech mystery for you. Though sometimes our smartphones, tablets, and computers have issues that we ...

Apple appears to be rolling out a new iOS app called Support that works on iPhone and iPad. Support for iOS includes helpful links to support articles as well as access to AppleCare services. Here’s ...

Need help with your Apple product? You should start with the Apple Support app. The app offers step-by-step instructions and guides for many common problems and questions. What’s more, you can talk to ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

One of Apple’s most important characteristics is the way it deals directly with customers. Step into an Apple Store, or visit the company’s online store, and you’re immediately struck by the same ...

How to buy, return, or repair an Apple product amid Apple Store closures Your email has been sent What do you do if your local Apple Store is closed or booked up for appointments? Luckily, Apple ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...