Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.

By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

One of the better things about Starbucks was their open-door policy that was started back in 2018. You could still hang out in one of the coffee chain’s stores without buying something.

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Starbucks rolls out new amenities this week including return of its condiment bar, some free refills and its Coffeehouse Code of Conduct.

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company ...

Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase.